Supercharging Your Self-Serve Advertising
Saturday, January 16th, 2010Having smaller advertisers purchase online ads in a self-service interface isn’t new. Google AdWords launched in 2000 and has become the de-facto standard when small advertisers think of online advertising.
But this is actually a problem. Smaller advertisers don’t think to look anywhere else to advertise other than Google and when the adventurous do contact a web site’s direct sales force, they get an unpleasant surprise with the large minimum buys, unknown industry terminology and a process that isn’t catered for an ad-industry outsider.
This explains both the excitement that self-serve advertising technology has with web publishers for its revenue generating potential, but also the myth that by just making it available, “they will come” and purchase ads.
As with any early technology, promotion is key to educate your customers and to break through the myth barriers.
Last week, we had one of our largest clients create a promotion with their existing Shiny Ads self-serve advertising platform. They increased the clicks that their advertisers could purchase, but kept the price the same. At the same time, they promoted their “Advertising Sale” aggressively throughout their web site, including the home page, with eye-catching banners and buttons. They also upgraded their ‘Advertise Here’ page with more instructions on the process to get their advertisers more comfortable with the concept.
The promotion was a huge success, increasing their revenues, and more importantly, adding new 1st-time advertisers, who will return.
Because small advertisers don’t necessarily know that they can directly purchase advertising on your web site and they normally don’t visit your ‘Advertise Here’ page, you need to promote and educate to supercharge your direct self-serve advertising revenue.
By making small advertisers aware, educating them on the benefits and the process, and by giving them pricing options that work with their budget, your self-serve advertising revenue will become a major part of your overall online advertising revenue (along with your direct-sales and ad network revenue).